When sports and betting go beyond entertainment and become a problem, getting help is essential. At vipcasino, we believe responsible gambling isn't just about following rules — it's a commitment to your own wellbeing and that of your family. We're here for you.
Online betting and casino games are meant to be entertainment. But for some people, they can gradually become a problem. At vipcasino, we take responsible gaming very seriously.
Our platform offers a range of tools that let you set your own limits. Deposit limits, session timers, self-exclusion — these features aren't just there for show, they're meant to be used.
Remember — no one can guarantee a win. Chasing losses by placing more bets is never the right call. Responsible gambling means understanding that and sticking to it.
Never think of betting as a source of income. It's entertainment — keeping that mindset is what responsible gambling is all about.
These tools are entirely in your hands. Activate them anytime from your account settings.
Set a daily, weekly, or monthly deposit limit in advance. Once you hit the limit, no further deposits will be allowed automatically. This keeps your spending within budget.
Set how long you want to play in a single session. Once the time is up, the system will remind you to take a break. This feature is highly effective at preventing excessive time spent on the platform.
Once you've lost a set amount, your session will automatically end. This tool protects you from chasing losses with more bets.
Need a short break from betting? Temporarily suspend your account for anywhere between 24 hours and 6 weeks. No bets can be placed during this time.
You can exclude yourself from the platform for 6 months to 5 years. Your account will be completely inactive during this time. This is the most effective step for serious problem gambling.
Opt out of promotional emails, SMS, and notifications. This setting is effective at reducing betting-related temptations, especially for those who are taking a break.
If you notice any of the signs below in yourself or someone close to you, don't wait — seek help now.
Immediately our support team Reach out to us. Activate self-exclusion or a cooling-off period. Let a family member or someone you trust know. Remember — asking for help isn't weakness, it takes courage.
Set up your responsible gambling protections in just a few simple steps.
Log in to your vipcasino account and click the profile icon in the top right corner.
Go to the "Account Settings" or "Responsible Gaming" menu.
Deposit limits, session timers, or self-exclusion — choose what works best for you.
Enter the amount or time and confirm. Changes may take up to 24 hours to take effect.
If you're in trouble or need help, reach out right away to our Help Centre Contact us.
You'll receive a pop-up notification when your set time is reached. It's your call — stop or keep going.
Takes effect immediatelySet a maximum daily deposit limit. Any increase to this limit requires a 24-hour waiting period.
InstantExclude yourself from the platform for anywhere between 6 months and 5 years. Your account will be completely locked during this period.
Permanent ProtectionView your full betting and win/loss history. Understand your own patterns.
Always availableAnswers to the most commonly asked questions are provided here.
Enjoy vipcasino responsibly. If things get difficult, you don't have to face it alone — our support team is always here for you.